Tag: Helpdesk Operations

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course-04January 27, 2026
ICT 103 – IT Support and Helpdesk Operations

COURSE NAME: IT SUPPORT AND HELPDESK OPERATIONS COURSE CODE: ICT 103 COURSE CREDIT: 3 MODE OF STUDY: ONLINE   COURSE DESCRIPTION This course equips students with the essential knowledge, skills, and tools required to deliver high-quality technical support in today’s fast-paced IT...

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