OSCM 300 – Executive Certificate in Operations and Supply Chain Management

COURSE NAME: Executive Certificate in Operations and Supply Chain Management

COURSE CODE: OSCM 300

COURSE CREDIT: 3

MODE OF STUDY: ONLINE

COURSE DESCRIPTION

This course equips students with the knowledge, practical skills, and professional competencies required to effectively manage operations and supply chain activities within modern organizations. The course explores operations planning, procurement, inventory management, logistics, warehousing, supplier management, demand forecasting, capacity planning, quality management, distribution, supply chain risk, performance measurement, and continuous improvement.

Students will develop practical skills in coordinating the flow of goods, services, information, and resources from suppliers through organizational operations to the final customer. Emphasis is placed on improving operational efficiency, controlling costs, maintaining appropriate inventory levels, managing supplier relationships, supporting timely delivery, and identifying opportunities for process improvement.

The course also examines the growing importance of technology, sustainability, data-driven decision-making, risk management, and supply chain resilience in supporting efficient and competitive operations.

WHY THIS COURSE IS IMPORTANT?

Operations and supply chain management play a critical role in the success of organizations across manufacturing, retail, distribution, healthcare, hospitality, financial services, government, logistics, and other sectors. Organizations depend on effective operations to transform resources into products and services while supply chain activities ensure that materials, information, products, and services move efficiently between suppliers, organizations, and customers.

Poor operations and supply chain management can result in excessive costs, inventory shortages, delayed deliveries, poor quality, dissatisfied customers, inefficient processes, supplier problems, and disruption to business activities.

This course is important because organizations require professionals who can coordinate operational activities, manage resources efficiently, monitor inventory, work effectively with suppliers, improve processes, respond to supply chain disruptions, and contribute to organizational performance.

It prepares students to apply practical operations and supply chain management principles to real workplace situations while developing the analytical, problem-solving, planning, coordination, and decision-making skills required in today’s competitive business environment.

COURSE OBJECTIVES

1. Explain the fundamental principles of operations and supply chain management.

2. Apply operations planning and process management techniques to improve organizational efficiency.

3. Apply appropriate procurement and supplier management practices within organizational supply chains.

4. Manage inventory, warehousing, logistics, and distribution activities effectively.

5. Apply demand forecasting, capacity planning, and resource management techniques to operational decisions.

6. Evaluate operational and supply chain performance using appropriate measures and performance indicators.

7. Identify operational and supply chain risks and recommend appropriate strategies for improving resilience and continuity.

8. Apply quality management, technology, sustainability, and continuous improvement principles to operations and supply chain activities.

COURSE LEARNING OUTCOMES (CLOs)

At the end of the course, students will be able to:

1. Explain Operations and Supply Chain Management: Demonstrate an understanding of the major principles, functions, processes, and relationships involved in managing operations and supply chains.

2. Plan and Manage Operational Processes: Apply appropriate planning, scheduling, capacity, workflow, and resource management techniques to improve operational efficiency.

3. Manage Procurement and Supplier Relationships: Apply procurement procedures, supplier selection criteria, supplier evaluation methods, and relationship management strategies to support organizational requirements.

4. Manage Inventory and Warehousing Activities: Apply appropriate inventory control, stock management, storage, material handling, and warehousing practices to support efficient operations.

5. Coordinate Logistics and Distribution: Evaluate transportation, logistics, order fulfilment, and distribution activities to support the efficient movement of goods and services.

6. Apply Demand Forecasting and Supply Planning: Use demand information and basic forecasting principles to support purchasing, inventory, capacity, and operational planning decisions.

7. Manage Supply Chain Risk and Performance: Identify operational and supply chain risks, evaluate performance indicators, and recommend appropriate actions to improve resilience, efficiency, cost control, and service delivery.

8. Support Quality and Continuous Improvement: Apply quality management, process improvement, technology, sustainability, and continuous improvement principles to strengthen operational and supply chain performance.